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Modernizing Accounting and Reporting Processes with Workiva for a Global Hospitality Leader

A Workiva implementation modernized Encore Global’s annual reporting by automating data integration, reducing manual effort, improving reporting accuracy, and creating a scalable environment designed for long-term ownership.

Challenges

Annual reporting evolves over time, and as reporting requirements expand, spreadsheets multiply, and manual processes become embedded in daily operations, each reporting cycle becomes increasingly difficult to manage. For Encore Global, a leading event production and technology company with operations spanning thousands of venues worldwide, the scale and complexity of the business made an efficient, reliable financial reporting environment increasingly important. 

The organization recognized that its existing reporting process had become too dependent on spreadsheets and manual data management, and it demanded significant effort from finance teams. It had created unnecessary risk around version control, data accuracy, and reporting consistency, leading to reporting errors, additional reconciliation work, and delays in the reporting cycle. Encore wanted to modernize its financial reporting environment by implementing Workiva to create a more reconnected and scalable reporting process that would support future reporting cycles while improving collaboration across the finance organization. 

With the finance team continuing to manage critical day-to-day responsibilities, the company needed an accounting and advisory partner to drive the implementation—designing an efficient reporting environment, automating data flows, and ultimately equipping internal teams to independently manage the solution. 

How we helped

From initial solution design through implementation, the company client worked with the same experienced Riveron leaders throughout the initiative, providing continuity and hands-on senior involvement. Building on Riveron’s relationship with Encore’s controller and accounting organization, the team brought an established understanding of the company’s business and accounting environment to the implementation. That context, combined with a clear understanding of Encore’s goals for the project, enabled the team to deliver an end-to-end Workiva Annual Reporting implementation designed around three priorities: automation, scalability, and long-term ownership. The team focused on: 

  1. Automated Financial Data Integration – Riveron integrated Encore’s GL source system, Oracle FCCS, with Workiva using Wdata to establish an automated connection. Data now flows directly from source GL systems into reporting documents, improving consistency while reducing manual effort.
  2. Simplified Reporting Architecture – Riveron designed an intuitive document and spreadsheet architecture that emphasized maintainability and ease of use. The primary linked supporting schedule was optimized to simplify report preparation and future maintenance.
  3. Building Long-Term Capability – Riveron paired implementation with documentation, hands-on training, and knowledge transfer to ensure finance professionals across accounting and reporting functions could confidently manage future reporting cycles without relying on outside resources.

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Results

The Workiva implementation delivered meaningful operational improvements across the finance organization and realized benefits including:

  • Dramatic Reduction in Manual Effort: Reduced manual report preparation time (hours) by automating financial data collection, report population, and linked reporting.
  • Enhanced Data Integrity & Accuracy: By connecting directly to the GL source system, Encore now has a single source of truth for financial reporting, dramatically improving accuracy and audit confidence.
  • Scalable, Modern Reporting Infrastructure: The reporting model is now a modern, cloud-enabled platform that scales with business growth and is repeatable, predictable, and efficient.
  • Collaborative, Self-Service Capability: Improved collaboration for Encore’s team, who can now work together on reporting schedules in real time, dramatically improving visibility, communication, and cross-functional coordination.
  • Organizational Resilience & Independence: By building internal expertise and documentation, Encore now has a team of trained financial professionals who no longer depend exclusively on external support for future reporting cycles.


Today, Encore operates on a scalable financial reporting platform that is more automated, collaborative, and resilient. With streamlined reporting processes, improved confidence in financial data, and internal teams equipped to manage the solution independently, the finance organization now has a modern reporting environment that reflects the technology-forward nature and global scale of Encore’s business—and is well positioned to evolve alongside the company as it grows and reporting requirements change. 

Riveron understands what a growing accounting and finance team needs, and that really came through in this project. They helped us move away from work that was being done manually and build a Workiva solution that’s easier for our team to manage and gives us more confidence in our reporting. Just as importantly, they made sure our people understood how to use and own the solution, so we’re in a much better position to support the business as we continue to grow as a strong, global organization

-Daniel Mason, VP, Corporate Controller at Encore

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